Helping Clients with Surrey Libraries’ Chromebook Lending Project

Surrey Libraries has been helping to address the current digital divide by loaning Chromebook laptops to clients identified by partner agencies including DIVERSEcity, Options, Umoja, SUCCESS, and the Seniors Come Share Society. This is a FREE service for non-profit agencies and their eligible clients.

FAQ About the Project:

1. What is a Chromebook?

A Chromebook is a small, inexpensive laptop that runs on the web-based Google Chrome operating system (rather than Windows operating system) and has limited functions.

2. Who is the best candidate for a Chromebook?

Clients looking for employment, getting ready for employment, facing isolation, or wanting to connect with community services and resources.

3. How is this project funded?

The provincial government provided a one-time “Library Technology Grant” in 2020 to all BC public libraries for digital initiatives. Surrey Libraries used the grant for the Chromebook Lending Project.

4. What are the eligibility criteria?

Potential Chromebook borrowers must be at least 19 years of age, live in Surrey, be clients of a non-profit, and have access to Wi-Fi.

5. Will clients get help on using a Chromebook?

Yes, Library staff can provide help virtually. After COVID restrictions are lifted, staff can meet with clients in-person. Basic written instructions on how to operate the Chromebook are provided in English, Spanish, and Arabic. They can translate into more languages, in collaboration with partner agencies.

Do you have clients who need a laptop? If you are interested in the project and would like to learn more, contact Ravi Basi, Manager, Multicultural Services, Surrey Libraries via email at rkbasi@surrey.ca or via phone at 604-598-7411. 

Author: SurreyLIP