Simplifying The Journey: Helping newcomers navigate your organization tool
Wednesday, November 29, 2017

Imagine uprooting your family and moving across the world. You do not speak the language. You are not familiar with local customs. You know that your family is safe but you do not know how to take even the first small steps on the journey to building your new life.

In November 2015, Canada committed to resettling 25,000 Syrian refugees with a mix of private and public sponsorship. This sudden influx of newcomers placed a strain on existing resources across the country. Canadians responded.

In Ottawa, the Children’s Hospital of Eastern Ontario (CHEO) created a new position, Newcomer Navigator. Recognizing that these newcomers faced unique challenges, CHEO created a program to help newcomers navigate the pediatric health-care system.